Canon Delivers

Canon delivered today.

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As I've mentioned several times here, I've had lots of issues with my Canon gear. I bought into the Canon system after using consumer Nikon gear for years. I needed a fast body with AF for some work I do.

Immediately things bugged me. So, in the first month I sent several lenses and bodies back. I took loads of pictures and then winced when they were brought into Lightroom. I finally got really angry and ordered a D300, thinking that maybe Nikon could make me happier.

I mentioned this to a good friend and fellow Canon shooter, and he suggested that before I do this crazy switch dance, that I give Canon the chance to make it right. So I did. I called, they were great to work with and I sent my stuff in.

Well, they arrived back at my house about 8 days after sending them in.

Things look much better. The 24-70L lens had a faulty mechanical chassis (whatever that is) replaced. The 70-200L needed adjustment as it was back focusing. The 40D also needed some adjustment - AF was off on occasion. You're telling me. Like 98% of the time.

I was anxious as I took the camera out and mounted the lenses. A few test shots showed promise.

The only lingering issue in my mind:

I bought three Canon products. All three were faulty. Anyone who has taken a basic stats class will recognize the probability there. And yet they still managed to place three faulty items into my hands. 100% crap rate. Boy does that suck or what.

One has to question the kind of QA do they have at Canon? I will have to admit that the service was *almost* great, but I am still out $75 just to ship/insure it. Thats $75 I had to spend to get decent Canon gear.

Kinda makes me angry - but having a camera/lens combo that focuses makes me feel a bit better.

Of course, the much-maligned Leica M8 with my collection of old lenses (ranging from 10 to 50 years in age) has never had problems. Ironic.

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Interesting.


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